Return Order

You can return your order within 14 days from the date you receive it. The products must be returned in excellent condition, in the condition received by the customer, complete, undamaged, unused and the packaging of the product must be the one that normally accompanies the product.

In case they are not returned within 14 days or in case the packaging of the product has been opened, then the https://www.7starselectronics.com/ may not accept any return and replacement.

In addition, for all cases, the returned product must be accompanied by all the documents that accompanied it (eg packaging, retail receipt, etc.). Before each return it is recommended to consult with the https://www.7starselectronics.com/ , either by email from the contact page, or by phone at +357 96 319 277 , Monday-Saturday 08:00-17:00.

In case of our own fault (wrong product shipment) the costs are borne by us. In the event of a change of mind of the recipient, the costs shall be borne by him.

Items will be returned with the shipping company we work with (provided you have contacted us first). If you choose a different shipping company, you will be charged shipping costs (even if it is our fault).

The exchange of products takes place once the returned products are received.

Money return

The refund process will take place once we receive the products from the carrier and check that they are in their original condition.